How to contact us
The best way to contact us for support, before, during and after your trip, is via our website using our digital camper master Joey.
Start a conversation with Joey on our website
Include your name and booking details
Describe your question or issue clearly
During your trip
If you need support while travelling:
Contact us via our website using Joey
We aim to respond as quickly as possible during working hours
Emergency situations
In urgent situations (e.g. breakdown or accident):
Contact us via our main phone number: +31 6 45420111
Then contact roadside assistance using the details in your rental folder
Response times
During working hours (10:00 – 16:00) → we aim to respond quickly
Outside working hours → urgent situations only
Good to know
Always include your booking details when contacting us
Use roadside assistance for technical emergencies
Still have questions?
Browse the Help Centre for more information.