No power / electricity not working
Check the battery level
Make sure the main power switch is turned on
If on a campsite, check if the camper is properly connected to power
Try resetting the system
Fridge not cooling
Check if the fridge is turned on
Make sure the camper has power (battery or shore power)
Give it time to cool down (this can take a few hours)
Water not working
Check if there is enough fresh water in the tank
Make sure the water pump is switched on
Check if any taps are left open
Gas not working
Check if the gas bottle is open
Make sure there is gas in the bottle
Ensure the valve is properly turned on
Lights not working
Check the battery level
Make sure the main power is on
Try turning the lights off and on again
Strange noise while driving
Stop safely and check around the camper
Look for loose items inside
If unsure, contact us before continuing
Flat tyre or warning lights
Stop safely
Contact us via our website
Then contact roadside assistance using the details in your rental folder
Good to know
Most issues are simple and can be solved quickly
Don’t panic, take a moment to check the basics
If you’re unsure, always contact us before taking action
Still have questions?
Feel free to contact us via our website or browse the Help Centre for more information.