What is the deposit?
The deposit is a temporary amount held during your rental. It is not a payment, but a security in case something happens during your trip.
How much is the deposit?
The deposit amount depends on the camper you book.
You will always see the exact amount before confirming your booking.
When do I pay the deposit?
The deposit is paid before or at the start of your rental, depending on the booking platform or arrangement.
What does the deposit cover?
The deposit may be used to cover:
Damage to the camper
Missing inventory items
Additional cleaning if the camper is returned very dirty
Other costs related to the rental (if applicable)
What happens after my trip?
After you return the camper:
We inspect the camper together
If everything is in order, the deposit is released
What if there is damage?
If there is damage or missing items:
We will explain the situation clearly
Costs will be calculated based on repair or replacement
The deposit (or part of it) may be used
If needed, we will follow up with further details after the inspection.
Good to know
The deposit is not the same as insurance excess
Always report any issues during your trip to avoid misunderstandings
Still have questions?
Feel free to contact us via WhatsApp or browse the Help Centre for more information.