1. Return on time
Return the camper at the agreed time
Standard return time is 10:00, unless you have booked a different time
2. Arrival at our location
When you arrive:
We welcome you back
You can briefly share any issues or damage during your trip
3. Camper inspection
We will inspect the camper, including:
Exterior (bodywork, windows, tyres)
Interior (condition, inventory, damage)
Please allow around 30–60 minutes for this process.
4. Condition of the camper
We expect the camper to be returned:
With all rubbish removed
In a reasonably clean condition (not excessively dirty)
With all inventory items present
In the same condition as at pickup (excluding normal wear)
Important:
If the camper has a toilet, it must be emptied and cleaned before return to avoid fines
The fuel tank must be returned full
The grey water tank must be emptied
Additional cleaning fees may apply if the camper is returned very dirty.
5. Damage or missing items
If there is any damage or missing inventory:
We will discuss this with you
Costs will be based on repair or replacement
The deposit may be used (partially or fully)
6. After the return
After the inspection:
If everything is in order, the deposit will be released
If there are damages, we will follow up with further details
Good to know
Please report any issues during your trip to avoid surprises
Allow enough time for the inspection process
Cleaning and damage checks are part of every return
Still have questions?
Feel free to contact us via our website or browse the Help Centre for more information.