1. Booking and payment
To secure your camper, you complete the payment during the booking process.
If your booking is more than 30 days before pickup → you pay a deposit
If your booking is within 30 days before pickup → full payment is required
Your booking is only confirmed once payment has been received.
Please note: the booking fee is non-refundable.
2. Remaining balance (if applicable)
If you paid a deposit, the remaining balance must be paid before your trip.
We will clearly communicate:
The amount due
The payment deadline
3. Payment methods
Payments are made securely through our booking platform.
Available payment methods may include:
Credit or debit card
Online payment providers
4. Deposit (security deposit)
In addition to the rental price, a security deposit is required.
This is paid before or at pickup
The amount depends on the camper
The deposit covers potential damage or missing items
5. After your trip
If the camper is returned in good condition, the deposit is released
If there are damages or missing items, we will follow up with the next steps
Good to know
Always check your payment confirmation email
Make sure payments are completed on time to avoid cancellation
Still have questions?
Feel free to contact us via WhatsApp or browse the Help Centre for more information.